Configure orders without shipping.
In this lesson:
To better support the sale of digital goods with Webflow Ecommerce, you can now indicate whether or not products require shipping and bypass the collection of shipping information at checkout.
The Requires shipping toggle defaults to on for products in new and existing stores. The product import/export CSV now includes a new column for Requires shipping that accepts true and false values.
Depending on the product type you assign, shipping and download fields will automatically show or hide. We automatically determine whether an order requires shipping based on the products in the cart:
An order that requires shipping needs the following to complete checkout:
An order that does not require shipping can be completed without a shipping method or shipping address (except in certain cases where this is required by the payment provider, see below.) You can use conditional visibility to hide these sections when the order does not require shipping (see Store design below.)
Stripe (credit card checkout)
You can use conditional visibility and the Requires shipping condition to hide non-required checkout elements (e.g., shipping address, shipping method) when an order does not require shipping.
A store designer can also use this rule to only show certain elements when an order does not require shipping (e.g., clarifying instructions for the shopper).
You can preview an order that does not require shipping in the Designer by toggling the Checkout form setting.
For your convenience, new Ecommerce sites will come with these conditional visibility rules by default. If you're editing a store created before we launched this feature, you can always manually add these rules to the following pages and elements:
Note: If an order does not require shipping, even if this is toggled, the Billing Address section will still always stay visible.
PayPal checkout page
Order confirmation page
All orders, whether or not they contain a shipping address, will be available in the order manager.
If an order contains a shipping address, the order confirmation email will display it. (e.g., the order requires shipping or it was a PayPal order that did not require shipping.)
For orders that don’t require shipping, “order shipped” emails are disabled and won’t send when you mark an order as “fulfilled.”