Managing your Webflow account

You can manage your Webflow account under your account settings.

Before you get started
In this lesson

Upgrade your account plan

  1. Go to Account settings → Plans
  2. Select the billing type: Annual or Monthly
  3. Click Upgrade under the plan you want
Upgrading your Webflow account plan
  1. Before you confirm the purchase of the plan, make sure:
  • You've selected the right plan
  • You've selected the right billing cycle (Annual or Monthly)
  • The amount you will be charged is correct
  • The card being charged is the right one.
  1. Confirm the purchase of your plan
Good to know
Annual pricing gives you the ability to pay for a plan upfront at a discounted rate. Paying for a plan upfront can save up to 20% compared to paying monthly.
Team Plans are different then Individual account plans. They allow you to collaboratively work on sites that are managed and billed under a Team, outside of your individual dashboard. Read this guide to learn about Team plans.

Downgrade your account plan

  1. Go to Account settings → Plans
  2. Select the billing type: Annual or Monthly
  3. Click downgrade under the plan you want
Downgrading your Webflow account plan

Cancel your account plan

You can cancel your account and return to the free starter plan in one of two ways:

Cancel your Webflow account to return to the free Starter Plan
What happens when you cancel your Account plan
  • We downgrade you to our free Starter plan
  • Projects with hosting remain in your dashboard
  • If you have more than 2 projects without hosting, the actual first two sites created on the account that do not have hosting will remain in your dashboard. If you wish to choose which projects to keep, you can delete the other projects manually before you cancel your plan.
  • All other projects without hosting will be locked. You can unlock the projects you want to keep editing by adding a hosting plan or unlock all projects by upgrading your Webflow account plan.
  • If you have more than 2 pages on the remaining 2 projects without hosting, those pages will be locked.
  • If you have more than 50 CMS items, they will be locked as well.

Delete your account

You can delete your Webflow account from your account settings → security page.

Must know
All hosting subscriptions and account plans including team plans must be canceled in order to delete your account.
If you're still unable to delete your account after canceling all your plans, contact support and they'll walk you through the account deletion process.

Proration & refund

Webflow prorates plan changes based on your existing balance, credits, and how many days you have left in your billing cycle. 

If you plan to make any changes to your plan, you can find out your prorated charge with this equation: (current monthly price ÷ 30) x (days left in billing period) - (new monthly price ÷ 30) x (days left in billing period) = Total prorated charge or credit

Must know
We do not provide refunds,  please refer to section 9 of our Terms of Service. If you have questions about this policy, feel contact us.