Tracking & consent

Learn how to enable tracking, choose how visitors are tracked, and how consent fits into your setup.

Tracking & consent

Learn how to enable tracking, choose how visitors are tracked, and how consent fits into your setup.

Why tracking comes first

Tracking is the foundation that makes Optimize work.

Optimize relies on visitor behavior to understand what people see, what they click, and whether they complete the actions you care about. Without tracking, Optimize can’t collect the data it needs to run optimizations or report results.

Tracking is shared infrastructure across both Webflow Analyze and Webflow Optimize. Turn it on once at the site level, and both products can use the data it collects.

Turn on tracking

You’ll manage tracking from your Insights settings.

Once visitor-behavior tracking is enabled, Webflow begins collecting data from your published site.

Webflow Insights tracking settings with “Start tracking visitor behavior data” toggled on and Tracking highlighted.
Note

Keep in mind that it can take a little time for data to begin appearing after you turn tracking on.

You can also choose which domains and subdomains use Analyze and Optimize. Use Allowed domains to include each domain where you want tracking and optimizations to run. If you use a staging domain to QA an optimization before publishing it to visitors, make sure that domain is included too.

Choose how visitors are tracked

When you enable tracking, you’ll choose how visitor behavior is collected by default. There are three options:

  • Always track visitors: Visitors are tracked automatically.
  • Let visitors opt out: Visitors are tracked by default, but can choose to stop tracking.
  • Don’t track by default: Visitors aren’t tracked until they opt in.
Webflow tracking defaults: always track visitors, let visitors opt out, or don’t track by default, with the last selected.

The right choice depends on how your site handles privacy and consent. If visitors need to opt in or opt out, they also need a way to communicate that choice. That’s where consent management comes in.

How consent fits in

A consent management platform, or CMP, can display a consent banner and adjust tracking based on a visitor’s preferences.

Website cookie consent banner with options to accept all cookies, reject non-essential cookies, or manage preferences.

Depending on where your visitors are located, privacy laws may affect when you can collect visitor data and what choices you need to provide.

Because Analyze and Optimize share the same tracking infrastructure, the consent approach you use applies to both.

Webflow supports consent-management apps, integrations, and custom implementations. The exact setup depends on the tools your team uses, so refer to the Help Center for implementation steps.

Important

Privacy requirements vary by jurisdiction.

This course explains how tracking and consent work in Webflow, but it isn’t legal advice.

Confirm data is flowing

Once tracking is enabled, confirm that your setup matches the domains where you plan to run optimizations.

If your site also uses Analyze, return to Insights and verify that visitor data is appearing for those domains. If you’re QAing on a staging domain, check that data there too.

This helps you catch setup issues before they affect the optimization data you rely on later.

Ready for more?

Now that tracking is in place and you know how consent fits into it, continue to the next lesson to learn how connected data can expand what Optimize can measure and target.

1

Intro

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1

Welcome & overview
2:00
Welcome & overview
Coming soon

1

Intro to Optimize
2:00
Intro to Optimize
Coming soon

1

Optimization types
6:22
Optimization types
Coming soon

2

Setup & configuration

Coming soon

2

Tracking & consent
2:30
Tracking & consent
Coming soon

2

Connect your data
3:00
Connect your data
Coming soon

2

Set up goals
4:00
Set up goals
Coming soon

2

Set up audiences
4:30
Set up audiences
Coming soon

3

Deciding what to optimize

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3

Finding high-impact opportunities
3:00
Finding high-impact opportunities
Coming soon

3

Build an optimization roadmap
2:00
Build an optimization roadmap
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3

Common things to test and personalize
3:00
Common things to test and personalize
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4

Building and launching optimizations

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4

Traditional tests
3:30
Traditional tests
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4

Manual personalizations
3:30
Manual personalizations
Coming soon

4

AI Optimize for tests and personalization
3:30
AI Optimize for tests and personalization
Coming soon

5

Reviewing results and monitoring performance

Coming soon

5

Interpreting traditional test results
4:00
Interpreting traditional test results
Coming soon

5

Interpreting manual personalization results
4:00
Interpreting manual personalization results
Coming soon

5

Interpreting AI Optimize results
4:00
Interpreting AI Optimize results
Coming soon

5

Monitoring site performance
3:30
Monitoring site performance
Coming soon

6

Wrap up

Coming soon

6

Optimization best practices
4:30
Optimization best practices
Coming soon

6

Next steps & additional resources
2:00
Next steps & additional resources
Coming soon

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Assessment

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Connect your data

Learn how integrations can expand what Optimize can measure, target, and report on.
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