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Webflow’s expert customer support team is all around the globe, ready and excited to help.

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Frequently asked questions

Which plan should I choose?

Webflow offers two types of plans: Account plans and Site plans. Account plans include Individual and Team plans, and give you access to your Webflow account, your dashboard, and the Designer. Site plans allow you to host your site with Webflow and get it live on the web. When you first sign up to use Webflow, you’ll be on the Free individual account plan.  

Find your perfect plan

What are the benefits of Webflow Hosting?

All sites hosted on Webflow take advantage of a hosting infrastructure built to handle millions of page views a day, with less than 100ms response time. Sites hosted with Webflow give you a completely managed solution, so you don't have to worry about applying security patches, downtime, or scalability. We handle it all for you!

Webflow hosting

How do I connect my custom domain to my Webflow project?

With any Webflow Site plan, you can connect your custom domain to your project and publish it to the web with one click.

Custom domain

Can I use Webflow for free?

You can use Webflow for free, forever, and only purchase a plan to unlock features, or to host and publish your site. No credit card required. No trial period.

Sign up for free

Will all elements function on my site if I host the code elsewhere?

Site search and forms (including file upload and reCAPTCHA) do not work on exported sites. If you intend to export your site, you'll need to either send form data away from Webflow or embed third party widgets. Ecommerce elements won't function either.

Code export

How do I duplicate, transfer, or delete a project?

Depending on the type of account plan you have (free or paid) and the room you have for projects in your account, you can duplicate, transfer, or delete projects within your account. We outline the steps in detail in our University lesson.

Manage projects
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We’re here to help

We provide email support Monday through Friday. We do our best to respond to each request with a personalized reply within 24-48 business hours. Learn more about Webflow Customer Support by reading our customer support policy.

Be prepared to verify ownership of your account. We also might need the read-only link to your project and the email associated with your account.

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