Learn how to update your payment method in Webflow.
Note: We’re transitioning to Workspaces, and are in the process of updating our content. Visit the Workspaces blog post to read more about these updates and changes, or visit our updated lesson on how to update your credit card. You can also learn how to check if your account is on Workspaces.
Behold. A CG mockup of Vlad's credit card, with the actual number censored for obvious reasons.
But let's imagine, for some reason, his card number was leaked on the internet.
A call to Chase, three transfers, and a deep-background ID check result in a replacement card.
How do we update that card in Webflow?
In this video, we'll update that card in Webflow.
So we'll start in the Dashboard. If you're in the Designer, you can access this right from your project. In the Dashboard, you'll see Account on the top-right. All we have to do is head over to Account Settings.
And here's what we're looking for. Billing Right here on that page? Active card. This is where we can update our card info. We’ll update the card with all the new information, and hope that no one on the internet ever gets access to THIS version of Vlad's card number.
Just go and save. All done.
A few things to note: (1) Yes, we support Diners Club. (2) If the card you’re updating is also used in a team plan, you can update that in the team billing settings. And (3) let's say you have a bunch of client sites with Webflow Hosting. Keep in mind, the card you associate with your individual account plan will be used for all those site plans. If you want to bill clients directly, check out Client Billing. If you haven't heard of Client Billing, check out Client Billing. It's basically magic.
If you have any questions, or if any part of this isn't working as expected, please feel free to reach out to our team. But that's updating your payment information in Webflow.
When you first subscribe to any paid Webflow plan, we ask you to provide a payment method to complete your purchase. This card will be stored in your account's billing page and used for all your future payments on that account, including any site plans added to sites in your dashboard.
In this lesson you'll learn:
The location of the active card in your account is dependent upon the type of account you have — either an individual account or a team account.
You can see your individual account's credit card under the Active card section of your billing settings:
Here, you can:
You can see your team account's credit card under the Active card section of your team's billing page if you are the Owner of that team:
Here, you can change the card or update its details.
When you purchase a team plan, the card used on this account is saved in your team account billing page, whether you're using the same card as your individual account or a different card. All site plan purchases for team projects use the card specified in your team account.
You can change or update your credit card on file within the billing settings of your account, whenever you would like. If your credit card on file has expired, you'll see a reminder to update your card details to continue your plan subscriptions without interruption.
To update your credit card on file:
Webflow accepts payment from almost any major credit or debit card, including:
You can remove your individual account's card on file on your own.
Important: Removing your active card on file will not immediately cancel any of your active site plan or account plan subscriptions, and all subscriptions will remain active.
However, if any of your plans are set to renew and you do not have a card on file, your subscription(s) will be become past due, and you will be notified by email. All past due subscriptions are extended a small grace period before final cancelation. To avoid plan cancelation when subscriptions are due for renewal, please ensure a valid credit card is on file.
To remove your individual account's card on file:
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