Update your credit card in Webflow

Note: We’re transitioning to Workspaces, and are in the process of updating our content. Visit the Workspaces blog post to read more about these updates and changes, or visit our updated lesson on how to update your credit card. You can also learn how to check if your account is on Workspaces.

When you first subscribe to any paid Webflow plan, we ask you to provide a payment method to complete your purchase. This card will be stored in your account's billing page and used for all your future payments on that account, including any site plans added to sites in your dashboard.

In this lesson you'll learn:

1. How to locate the active card in your account
2. How to change or update your payment method
3. How to remove the card on file

How to locate the active card in your account

The location of the active card in your account is dependent upon the type of account you have — either an individual account or a team account.

Individual account active card location

You can see your individual account's credit card under the Active card section of your billing settings:

1. Click Account in the upper right of your Dashboard
2. Select Account settings from the dropdown menu
3. Click the Billing tab and scroll down to the Active card section

Here, you can:

• Change the card or update its details
• Remove the card from your account

Team account active card location

You can see your team account's credit card under the Active card section of your team's billing page if you are the Owner of that team:

1. Click Account in the upper right of your Dashboard
2. Click Teams from the dropdown menu
3. Click the team whose billing details you want to view
4. Click the Billing tab and scroll down to the Active card section

Here, you can change the card or update its details.

When you purchase a team plan, the card used on this account is saved in your team account billing page, whether you're using the same card as your individual account or a different card. All site plan purchases for team projects use the card specified in your team account.

How to change or update your payment method

You can change or update your credit card on file within the billing settings of your account, whenever you would like. If your credit card on file has expired, you'll see a reminder to update your card details to continue your plan subscriptions without interruption.

To update your credit card on file: 

1. Locate your active card on file (either for your individual account or your team account)
2. Press Update card to update your credit card details in the pop-up modal that appears
3. Save your new card details

Supported payment types

Webflow accepts payment from almost any major credit or debit card, including:

• Visa
• Mastercard
• American Express
• Discover
• JCB
• Diners Club

Important: If you are a debit cardholder outside of the United States, you may need to check with your bank to determine whether international auto-debit (especially for recurring payments) is allowed or not allowed for your particular card.

We don't support PayPal or Bitcoin payments at the moment, but we'd love to hear your feedback.

How to remove the card on file

You can remove your individual account's card on file on your own.

Important: Removing your active card on file will not immediately cancel any of your active site plan or account plan subscriptions, and all subscriptions will remain active.

However, if any of your plans are set to renew and you do not have a card on file, your subscription(s) will be become past due, and you will be notified by email. All past due subscriptions are extended a small grace period before final cancelation. To avoid plan cancelation when subscriptions are due for renewal, please ensure a valid credit card is on file.

To remove your individual account's card on file:

1. Locate your active card on file in your individual account
2. Press Remove credit card

To remove your card on file from your team account, please contact our support team for assistance.